Returns and exchanges
Purlife does not process refunds for products purchased from third-party retailers, vendors, or dealers.
Authentic PÜRLIFE products purchased through authorized retailers may be exchanged within 90 days of purchase for manufacturing defects, subject to the Limited Lifetime Warranty.
Warranty exchanges and repairs
Products must be returned to our offices at the customer’s expense with a completed request, a copy of the receipt, and the applicable shipping and handling payment. If the exact item is unavailable, Purlife may replace it with a comparably priced item similar in style.
Start a request
Use the warranty request form. You can also email customerservice@purlifeus.com or call +1 (702) 445-7201.